Behold the Power of Email.

MailSync is an Outlook Plug-In that lets Help Desk Analysts interact with live data from their Help Desk systems in Microsoft Outlook. Create new tickets, update existing tickets, log comments, and share information with other analysts all through a single email.

Life at the help desk has never been better.

Click to the Point!
Create new help desk tickets from Microsoft Outlook in seconds.

Update Tickets
Assign key information, update and close tickets with a few clicks.

Easy Collaboration
Share information about new, existing, or closed help desk tickets with users and other analysts.

Stop Cutting & Pasting
Eliminate the need to cut and paste tedious code from your workflow.

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